Delivery & Returns

Delivery

UK standard delivery is FREE for all items, except books. Orders will be dispatched in 1-2 days and sent with First Class Royal Mail.

Tracked delivery is also available, orders will be dispatched within 1 working day with Royal Mail Special Delivery (next day).

Delivery to Europe costs between £1.50 - £6.50 and should usually arrive within a week, but could take longer. Please contact me if you'd like to use a tracked service.

Delivery to the rest of the world costs between £2.50 - £7.50 and should usually arrive within 1-2 weeks, but could take longer. Please contact me if you'd like to use a tracked service.

Returns

You have 28 days from dispatch to return your order for a full refund. You must ensure products ar returned in their original, saleable condition and the cost of return postage will not be refunded.

We always aim to offer the best possible customer experience. If you have a problem with your order, please contact us as soon as possible at shop@kateslaterillustration.com and we'll do our very best to help.